Policy on the protection of personals informations.
Mount Royal Walsh is the leading and largest private Topside ship repair facility in Montreal for the marine industry in Canada.
Our team is committed experts strives to achieve quality, excellence, profitability and customer satisfaction.
Context
Concerned about respecting the right to privacy and the protection of personal information, Mount Royal Walsh has adopted a policy on the protection of personal information in accordance with the law on the protection of personal information in the private sector (RLRQ c. P-39.1, hereinafter Law)
By communicating personal information to Mount Royal Walsh (in particular via its website, its customer portal, by email, in person or by telephone) you agree that Mount Royal Walsh will process it in accordance with what is indicated in this Policy on the protection of personal information.
Responsibility
Mount Royal Walsh is responsible for the protection of the personal information it holds.
All members of its staff must take necessary measures to ensure the security of personal information, regardless of the nature of the medium or the form in which it is accessible: written, graphic, audio, visual, computerized, or other. For the purposes of this policy, we mean:
Anonymized information: Any information that no longer allows, irreversibly, to identify a person directly or indirectly.
Personal information: any information which concerns a natural person, and which directly or indirectly allows them to be identified. For example, the person’s last name, first name, social insurance number, date of birth or address of residence are personal information.
Sensitive information: personal information is considered sensitive when, by its nature in particular medical, biometric or otherwise intimate, or because of the context of its use of communication, it gives rise to a high degree of reasonable expectation regarding life private.
Collection
Any person within Mount Royal Walsh who collects personal information about others must only collect the information necessary for the purposes determined before collection. When collecting data, we prioritize transparency so that the person concerned can knowingly consent to the transmission of their personal information.
In addition, we limit access to the personal information of the persons concerned to only Mount Royal Walsh employees who are authorized to carry out their duties. Information concerning and incorporated business ( e.g.name, address, telephone number, nature of activities) is not subject the Act. Likewise, the information of a person who exercises a function within a company, such as his first name, his last name, his title, his function, his postal address, his email address, and his telephone number professionals are not subject to the Act.
Security measures
Mount Royal Walsh uses your personal information to provide and improve services to you and to meet its legal obligations. Mount Royal Walsh adopts rigorous security measures to protect your personal information against the risks of theft, loss, access, use and unauthorized communication and against any breach of the protection of such information.
The law protects the personal information of a natural person, in particular in order to prevent and counter identify theft, financial fraud or damage to their reputation.
To promote rigorous and preventive practices, the Law specifies that a company must designate a person who exercises the function of person responsible for the protection of personal information.
Consent
Mount Royal Walsh ensures that consent to collect, use of communicate a person’s personal information to a third party is manifest, free, informed and given only for specific purposes. Consent must be obvious, provided without constraints, in full knowledge of the facts and be precise. It is requested for each of these purposes, in simple and clear terms.
The person concerned must be well informed. In the case of sensitive information, consent must be expressed expressly. When the request for consent is made in writing, it must be presented separately from any other information communicated to the person concerned.
In certain situations, Mount Royal Walsh may use personal information without the consent of the person concerned, in particular:
– When its use is to purposes compatible with those for which it was collected.
– When its use is clearly for the benefit of the person concerned.
– When its use is necessary for the purpose of fraud prevention and detection for evaluation and improvement of security protection measures.
– When its use is necessary for the purposes of supplying or delivering a product or providing a service requested by the person concerned.
Right to withdraw consent
You have the right, at any time, to withdraw your consent to the communication or use of the information collected. To withdraw your consent, you can contact the person responsible for the protection of personal information.
Possession and use
Mount Royal Walsh ensures that the personal information it holds is up to date, accurate and used only for the purposes for which it was collected. If you notice any inaccuracies in our records or if your personal information changes, please notify us immediately.
Conservation, destruction, and anonymization
Mount Royal Walsh retains information for the period necessary to achieve the purposes for which it was collected. In addition, it keeps them in accordance with the applicable laws and regulations which govern the retention period.
When it is no longer necessary to retain personal information, Mount Royal Walsh will destroy or anonymize it depending on the circumstances.
Communication
A person employed by Mount Royal Walsh cannot communicate personal information that he or she holds about others, unless the person concerned consents, or the law provides for it.
Mount Royal Walsh may communicate, without the consent of the person concerned, personal information to any person or organization of this communication is necessary tor the exercise of a mandate or a service or business contract which will be entrusted to this person or organization.
Where applicable, Mount Royal Walsh undertakes to ensure that the mandate, service or business contract is recorded in writing and that it indicates protection measures regarding the confidential nature of the personal information communicated.
Likewise, Mount Royal Walsh may, without the consent of the person concerned, communicate personal information that it holds about others, in particular:
– To his prosecutor
– To the director of criminal and penal prosecutions if the information is required
– To a person to whom it is necessary to communicate the information within the framework of a law applicable in Quebec
– To a person who, by virtue of the law, can collect debts for others and who requires it for this purpose for the exercise of his functions.
– To a person if the information is necessary for the purpose of recovering a debt from the company.
Privacy incident
A confidentiality incident is considered to be unauthorized access, use, communication of personal information as well as the loss or any other breach of the protection of personal information. If an incident presents a risk of serious harm, the person responsible for the protection of personal information must, diligently, notify the Commission D’accès à L’information du Québec as well as any person concerned by the incident presenting a risk of serious harms if this.
However, no notice will be sent to a person concerned by a confidentiality incident presenting a risk of serious harm if this is likely to hinder an investigation carried out by a person or an organization which is responsible for preventing, detecting, or suppressing the crime or violations of laws.
Limit of liability
The use of technologies such as the internet involves significant risks. As a result, it is impossible to guarantee that the personal information you provide is completely secure. However, rest assured that Mount Royal Walsh implements all reasonable means at its disposal to protect your data.
Consequently, you acknowledge that Mount Royal Walsh and its employees cannot be held responsible for any damage of harms that may arise or result, directly or indirectly, from a violation of the confidentiality of date and/or information transmitted via the internet to Mount Royal Walsh.
Request for access to information
For any questions relating to the policy, for any request for access to personal information or request for correction thereof, please contact the person responsible for the protection for personal information at Mount Royal Walsh inc by email to:
nathalie@divexmarine.com or by post to the following address:
Nathalie St-Pierre, human resources coordinator, 2101 Aird Avenue, Montreal, QC, H1V 2W3.
This policy was last updated in November 2023 and may be changed at any time.